Ontvang een gratis Twinckels outfit bij aankoop van een Gardena robotmaaier
Gebruik kortingscode GRATISSTICKER

Complaints

If you happen to have any complaints, we recommend you to notify us first by mailing [email protected]. Within seven days we will reply in order to find a solution together. If we do not manage to find a solution, it is possible to register your dispute for mediation via Valued Shops.


It is also a possibility to submit your complaints to the Geschillencommissie Thuiswinkel. From 15 february onwards, it is also possible for consumers in the European Union to send complaints to the ODR-platform from the European Commission. This platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being treated elsewhere, you are free to deposit it at the platform of the EU.

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